How Pluto handles your data

Pluto works with your order revenue, ad spend, costs, and profit. Here's where that data lives and what we do with it.

Last updated

Certifications

We haven't completed a SOC 2 audit or ISO 27001 certification yet, and we're not claiming either.

Your data

Where it lives

Pluto's backend, object storage, and both databases all run in US regions.

Customer data

We keep the order's country, region, and city, plus a customer ID for repeat-buyer analytics. Not names, emails, phone numbers, or street addresses.

Deletion

When a store leaves Pluto, we delete its data, and nothing is kept afterward.

The stack

WebNext.js

Merchant interface

APIRust and Axum

Business logic and integrations

Operational dataNeon Postgres

AWS us-east-1, Northern Virginia

AnalyticsClickHouse

AWS us-east-1, Northern Virginia

CoordinationRedis

Locks, queues, and idempotency

IdentityWorkOS

Authentication and organizations

Security and data residency

Found a security issue? Email legal@pluto.camp with enough detail for us to reproduce it. If you need your data in a specific region, like the EU or APAC, get in touch and we'll talk it through.